The Challenge:
Global businesses need support in multiple languages, but most BPOs offer limited language options or expensive native-speaker staffing models.
The Einzigartig Difference:
We deliver genuine multilingual support across 150+ languages and dialects through three integrated approaches:
1. Native-Speaking Agents:
Our team includes multilingual professionals for major languages (Hindi, English, Marathi, Tamil, Telugu, Kannada, Malayalam, Bengali, Gujarati, Punjabi, and more).
2. Over-the-Phone Interpretation (OPI):
24/7 access to professional interpreters for 20+ languages, including French, Spanish, German, Mandarin, Arabic, Japanese, Korean, and specialized dialects.
3. Video Remote Interpreting (VRI):
Face-to-face interpretation via video for hearing-impaired customers and complex scenarios requiring visual communication.
Result:
We can launch support for a new language within 48 hours without the cost and complexity of hiring, training, and managing additional full-time staff.
Global Reach:
Our multilingual capabilities enable Indian companies to expand internationally and global companies to serve diverse customer bases in India, the Middle East, Southeast Asia, and beyond.